Policies

At Mystic Moon Tattoos, our policies protect the artists and clientele and help keep everyone happy. The following is what is expected of someone coming in for a tattoo:

Masks:

Masks continue to be mandatory. Clientele and guests are expected to bring their own masks. Masks are not provided.

Client expectations:

Before your appointment:

  • We are mask mandatory; Please bring your own mask.

  • Do not drink alcohol 14 hours before your appointment and no heavy drinking the day before.

  • Eat a minimum of 3 hours before your tattoo. Come hydrated and fed!

  • Get a good nights rest.

  • Arrive 10 minutes before your appointment to fill out our consent form.


We do not tolerate any kind of abuse towards employees or clients in the studio.

This includes but is not limited to: Slurs, yelling, inappropriate advances, homophobia/transphobia, racism, ableism, threataning emails and or messages, or anything that could make employees or clients feel unsafe.

If you exhibit any sort of abusive behaviour you will be asked to leave and any funds attached to the studio will be forfeited.

Deposits:

Deposits are based on total appointment length, starting at $80 and up to a maximum of $500 (for a full day). Deposits remain non-refundable and will continue to be taken off the final tattoo price.

The entirety of your non-refundable deposit is forfeit if you do not arrive, are late, or if you cancel your appointment with less than two of our business days’ notice (Tuesday to Saturday, 12:00PM-7:00PM) from your scheduled appointment date.

Rescheduling an Appointment:

We require two of our business days’ notice (Tuesday to Saturday, 12:00PM-7:00PM) to reschedule your appointment. Rescheduling must be done by phone during our business hours.

Appointments can be rescheduled twice before you forfeit the entirety of your non-refundable deposit. Another non-refundable deposit must be paid before another appointment date can be secured.

Custom Designs:

Once your appointment is booked and your non-refundable deposit has been made, you will receive one free design from the artist working with you. This design will be based on subject matter and themes described in your Tattoo Request Form. Revisions to your initial custom design are free.

Drawing Fees:

To make major changes to your custom design or to provide you with multiple iterations of your custom design (excluding the initial custom design sent to you by the artist), a drawing fee is required.

The drawing fee is based on the size of the custom design, and is $20 per inch, per drawing.

Contact Information & Communication:

It is your responsibility as a client to inform us of any changes to your contact information. We require a phone number that you can be reliably reached at for important appointment updates. We also require your email address for correspondence and sharing designs.

If you do not receive your design or messages that you were expecting from us, please reach out so that we can correct your contact information and resend anything you may need.

If you have any questions regarding term used, please see our Tattoo Dictionary